Frequently Asked Questions
What Shipping Methods Are Available?
Mostly, there are 3 shipping methods offered – Standard Shipping, Expedited Shipping & Rush Order Shipping. Standard Shipping delivers within 10 – 14 business days. Expedited Shipping delivers within 5 – 7 business days. Rush Order Shipping delivers within 2 – 3 business days. Most sellers offer the standard shipping and expedited shipping. Each item page shows the available shipping methods available
Do You Ship Internationally?
Yes we do ship internationally. Asami.com offers a wide selection of Made in Africa product from around the world. Irrespective of your location, most items ship and deliver internationally and worldwide. Please note that some sellers might choose to ship to select countries and destinations. On each item page and product description, the seller will specify the available shipping destinations and countries.
How Long Will It Take To Get My Package?
Depending on the shipping option selected when the order was placed, most orders deliver within 1 – 3 weeks to most countries. You can also check the status of your order by logging into your account.
When Will My Order ship?
Most orders ship between Monday through Friday, excluding weekends and holidays. Once an order is placed, each vendor starts processing the order immediately to ensure that your item gets to you as soon as possible. Most orders ship within 1 – 10 business days
How Can I Track My Order?
All orders come with a tracking number so that you can easily track your order and the estimated delivery date. Please log into your account for the tracking number. Please allow for 3 – 7 business days for the tracking number to become available on your account. You can also contact the seller to ask about the status of your order.Most orders ship via DHL, United States Postal Services, UK Royal Mail, Canada Post, and others.
I Ordered Multiple Items, Will My Items Ship Together?
Immediately an item is ready to ship, the item is dispatched accordingly so you can receive them fast. For multiple items, depending on the size and nature of the items (either made-to-order or ready-made), most items ship together. If you order in shipped in batches, you will receive shipping notifications with the tracking numbers.
What Payment Methods Are Accepted
Asamii.com accepts all major credit cards, debit cards and PayPal including Visa, MasterCard, Discover and American Express cards.